Store Policy
CUSTOMER CARE
Return & Refund Policy
We want you to feel confident shopping with us. Please note that returns and refunds are only available under the following conditions:
Damaged or Incorrect Items If your order arrives damaged, defective, or incorrect, you may request a refund or replacement within 7 days of delivery. Photo or video evidence is required.
Lost or Undelivered Orders If tracking shows no updates and your order exceeds 45 days (U.S. orders) or 60 days (international orders) from the shipping date, we will offer a refund or reshipment.
Order Cancellations You may cancel your order for a full refund only if it has not yet been processed or shipped. Once an order is in fulfillment, it cannot be canceled.
Refund Eligibility Window Refund requests must be submitted within 90 days of payment. Orders older than 90 days are not eligible.
Important Notes
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Refunds or replacements are only issued if the issue is our responsibility.
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We do not accept returns for buyer’s remorse or change of mind.
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All claims must include the required evidence (photos, videos, or courier certification).
PRIVACY & SAFETY
Privacy & Safety Your privacy and safety are our top priority. We use secure payment systems and SSL encryption to protect your personal information. We never share your data with third parties, except as necessary to process your order (such as shipping carriers or payment providers). All information collected is used solely to fulfill your purchase and improve your shopping experience.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments